Docutech Insights

Enhancing the Mortgage Process with eDocuments

Posted by David Aach on May 17, 2016 9:00:00 AM

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As new regulations are constantly being introduced within the mortgage industry, today’s lenders are increasingly searching for new products and services to lessen the stress and strain of managing new changes. While adding in new technology may further confuse some, by employing the right approach, lenders can significantly mitigate the headache new regulations bring about by using electronic documents to simplify processes without incurring significantly higher expenses.

 

For nearly all lenders, the key to successfully implementing electronic documents lies in understanding the many benefits they can provide. Some loan officers see eDocuments as simply scanning in already existing paper mortgages and emailing them to the desired borrower. However, in a truly paperless institution, the documents never exist in paper form.

Key Benefits of eDocuments

 

Added Data Compliance

From a compliance standpoint, the most significant benefit eDocuments provides is greater data integrity. Since eDocuments can be accessible to all service providers within the mortgage chain, changes made within the system are immediately applied to all necessary documents.  In other words, there will never be differences between the data in the system and the information on the documents. This heavily decreases redundant data entry and resolves data errors, which is extremely vital based on today’s regulatory environment.

 

Enhanced Productivity

eDocuments also enable lenders to remove a large portion of the manual efforts related to handling, processing and reviewing paper documents. By reducing the time needed to complete each loan package, the bank can in turn focus more of their time and energy on improving customer experience and growing loan volumes.

 

Strengthened Security

Electronic files also provide lenders a much greater level of security not available with paper documents. eDocuments can be fully encrypted for more secure transmission and storage, which will prevent any unauthorized access to the data. Additionally, an electronic “seal” can determine if any tampering has occurred with electronic documents to further protect the integrity of the information.

 

Decreased Spend

Lastly, eDocuments wind up costing lenders much less money. By integrating all documents into a singular digital platform, lenders will significantly reduce the need for costly transportation, filing and storage services needed to handle paper documents. Overall, decreased time within the process will result in less money spent for each loan.

 

Successfully Leveraging Electronic Documents

 

As lenders decide how to capitalize on paperless mortgage offerings, there are a few important points to be mindful of. First and foremost is compliance. All mortgage document solutions – both paper-based and electronic – must fully comply with the latest federal, state, agency and investor mandates. Specific to digital mortgages, lenders must ensure that the necessary forms will be delivered on time and in the correct format.

 

Compliance is no place for lenders to cut corners. A compliance failure may ultimately result in legal action, issues with regulators and of course significant loss of time and money. By partnering with a trusted document compliance provider, lenders can alleviate the burden of implementing the latest compliance updates and focus more on their customers.

 

By taking the necessary steps to use eDocuments, lenders will better position themselves for significant growth, improved productivity and increased profits. In the end, eDocuments will grant lenders the ability to rapidly produce and close loans more securely and for less money, which in turn results in new opportunities and heightens the institution’s capabilities in the eyes of the borrower.

Topics: Technology