By the middle of the decade, digital mortgages will be the rule, not the exception. While the mortgage industry has been moving this way for more than a decade, the past year accelerated the evolution, and 2021 is poised to push lenders and consumers even further towards a fully digital mortgage.
As the financial industry gets closer to its goal of embracing full digital lending, it’s important that lenders not lose sight of the fact that many customers still want to interact with a real person when they have questions or need assistance, perhaps even more so in today’s environment. This is especially true in real estate and home finance where the transactions are complex and fewer consumers have enough experience and knowledge to feel comfortable navigating the ins and outs of the mortgage process alone.
Digital closings, RON acceptance, eNote Registrations and Investor acceptance gaining momentum in the midst of Coronavirus
While Docutech™ has been on the leading edge of the digital revolution for many years, the Covid-19 pandemic has accelerated the industry’s acceptance of eClosings in ways no one could have anticipated. Coronavirus has driven the mortgage industry to expedite plans to roll out digital mortgages. Every step of the loan process has had to adapt to a remote workforce and borrowers preferring to conduct business digitally.
In the previous posts in this series, we’ve talked about why lenders shouldn’t be in the document fulfillment business and why digital lending doesn’t mean paperless lending. In this post, we want to share news of a technology that can turn any lender into a fulfillment superstar.
There is no question that the current pandemic has significantly reshaped every aspect of our daily lives. When it comes to real estate closings, there is also no question that the need for contactless, virtual mortgage closings is real and urgent. Before COVID-19, eClosings were growing at a modest pace as the industry collaborated on solutions to facilitate broader adoption, including acceptance of Remote Online Notarization (RON). Then everyone was told to stay home, and industry collaboration ignited with a new and passionate purpose.
In order to successfully introduce and deploy new technology, proactive change management is critical. As eClose adoption gains momentum, lenders who recognize the importance of laying the proper foundation early are experiencing positive adoption of this digital closing process. In collaboration with our partners at Simplifile, we have created a comprehensive guide for lenders interested in implementing eClose. Here are four key steps that every lender should consider. For a more comprehensive guide to implementing an eClose strategy, download, “E Closing: Lender Best Practices.”
One of the primary reasons mortgage lenders have been working to take their operations fully electronic is that paper is expensive. Storing it and then finding it later is extremely costly. And borrowers, for the most part, are tired of dealing with printed paper. For many lenders, the digital mortgage promises an end to paper and its expense.
Virtually every lender is trying to remove physical paper from their loan origination process and get to a true end-to-end digital mortgage. Unfortunately, the Consumer Financial Protection Bureau’s TRID rule made it harder for many lenders to do so.