Stay ahead with trusted industry insights and compliance updates.

What Does it Take to Generate One Billion Mortgage Documents

Jan 18, 2018

How much is one billion? One billion seconds would take 31.7 years to pass. A stack of one billion-dollar bills would stretch nearly 68 miles into ...

Topics: Customer Service

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3 Ways Digital Document Management Improves the Borrower’s Experience

Nov 2, 2017

In the lending process, the customer’s experience is largely driven by the many documents a borrower must fill out, review and sign. Today’s ...

Topics: Customer Service

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Originations Trends, Will They Continue to Decline?

Jun 29, 2017

Recently published data reflects declining originations, however; is a different story beginning to emerge? For example, the Monitor Report recently ...

Topics: Customer Service

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Three Critical Capabilities Your Next Doc Prep Partner Must Deliver

Jan 26, 2017

The constant onslaught of new regulations over the past six years has forced lenders to become more nimble when adapting to change and innovations. ...

Topics: Customer Service

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How to Ensure a Solid eSignature Experience

Aug 30, 2016

For most industries in which signing on the dotted line concludes the transaction, putting a solid eSignature experience in place is pretty ...

Topics: Customer Service

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3 Things Consumers Demand for an Optimal Signing Experience

Aug 9, 2016

In every person’s life there are significant moments that will stick with them forever--graduating high school, moving out of Mom and Dad’s house, ...

Topics: Customer Service

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4 Things Borrowers Hate About Getting a Mortgage

Aug 2, 2016

Buying a new home is a major milestone in a person’s life. It’s also one of the most stressful and difficult financial transactions most people will ...

Topics: Customer Service

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Delivering an Excellent Consumer Experience in the Mortgage Loan Process

Jun 28, 2016

In our recent white paper, “A New Home, A New Life - Improving the Borrower Experience” we talk about ways lenders can be a part of the homebuyer’s ...

Topics: Customer Service

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Helping Lenders Keep Borrowers Buoyant

Jun 16, 2016

Buying your first home is a very exciting time. Nothing is quite the same as standing on the sidewalk in front of your new home and knowing that you ...

Topics: Customer Service

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The preceding is for informational purposes only and is not and may not be construed as legal advice. No third-party entity may rely upon anything contained herein when making legal and/or other determinations regarding its practices, and such third party should consult with an attorney prior to embarking upon any specific course of action.

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