05.24.16
Get Rid of the Forms! Data Driven Events Smooth User’s Loan Experience
In the early days of mortgage lending, the only way to ensure that the transaction would meet all of the state, federal and investor requirements was to use the right forms. Each type of loan came with a pre-defined stack of documents that would have to be completed in order to correctly process the transaction. As government regulators worked to make the process safer and more understandable to consumers, additional disclosure forms were added to the stack. Today, a typical loan file, containing all of the required forms, could be many inches thick.