Docutech Insights (29)

Stay ahead with trusted industry insights and compliance updates.

How to Ensure a Solid eSignature Experience

Aug 30, 2016

For most industries in which signing on the dotted line concludes the transaction, putting a solid eSignature experience in place is pretty ...

Topics: Customer Service

2016 ESRA Summer Meeting Recap

Aug 23, 2016

With most conferences we attend, there are multiple speakers and comprehensive sessions spread out across several days; however, in the case of this ...

Topics: Technology

Three Often Overlooked Things Every CIO Should Ask About Loan Document Software

Aug 16, 2016

CIOs have a unique perspective on a financial institution’s technology investments. Operations and sales managers evaluate the impact a new tool ...

Topics: Technology

3 Things Consumers Demand for an Optimal Signing Experience

Aug 9, 2016

In every person’s life there are significant moments that will stick with them forever--graduating high school, moving out of Mom and Dad’s house, ...

Topics: Customer Service

4 Things Borrowers Hate About Getting a Mortgage

Aug 2, 2016

Buying a new home is a major milestone in a person’s life. It’s also one of the most stressful and difficult financial transactions most people will ...

Topics: Customer Service

Courts Laying the Foundation for Paperless Mortgages

Jul 26, 2016

When it comes to paperless mortgages, lenders know what the advantages are – lower costs, more flexibility and a faster closing process. But despite ...

Topics: Technology

Time to Change Your LOS? Maybe, it’s Time to Change Your Mortgage Doc Technology Too

Jul 21, 2016

Experienced mortgage origination executives will tell you that lenders tend to change their loan origination systems (LOSs) about every five years. ...

Topics: Technology

Battle Royale: The Struggle Between SMART Docs and PDF Forms for Mass Acceptance

Jul 8, 2016

Do you remember Beta videotapes? How about 5.25-inch floppy disks? Eight-track tapes? Each of these technologies fell victim to a rival format – VHS, ...

Topics: Technology

Delivering an Excellent Consumer Experience in the Mortgage Loan Process

Jun 28, 2016

In our recent white paper, “A New Home, A New Life - Improving the Borrower Experience” we talk about ways lenders can be a part of the homebuyer’s ...

Topics: Customer Service

The preceding is for informational purposes only and is not and may not be construed as legal advice. No third-party entity may rely upon anything contained herein when making legal and/or other determinations regarding its practices, and such third party should consult with an attorney prior to embarking upon any specific course of action.